Citation

Ng KC, Lovell R. Aust. Occup. Ther. J. 2012; 59(1): 47-55.

Affiliation

School of Occupational Therapy, Faculty of Health Sciences, La Trobe University, Bundoora, Victoria, Australia.

Copyright

(Copyright © 2012, John Wiley and Sons)

DOI

10.1111/j.1440-1630.2010.00895.x

PMID

22272882

Abstract

Aim:  To determine the prevalence of critical incidents among driver assessors, identify the type and frequency of critical incidents experienced and the strategies used to cope following these incidents. Method:  Mail survey of 70 Victorian occupational therapy driver assessors. Quantitative data were analysed using descriptive statistics. Qualitative data were analysed using content analysis. Results:  Almost 60% of driver assessors had experienced one or more critical incidents. Most frequently occurring incidents were near collisions and aggressive/threatening clients. Support was most often obtained from the driving instructor involved in the assessment. Older people with cognitive impairment were the client group most commonly involved. Conclusion:  Greater acknowledgement and awareness of critical incidents and the importance of strategies to assist in the prevention and management of critical incidents are essential.

Language: en