Citation

Silva RBD, Mattos CA. Int. J. Environ. Res. Public Health 2019; 16(11): e16111972.

Affiliation

Production Engineering Department, Centro Universitário FEI, 09850-901 Sao Bernardo, Brazil. cmattos@fei.edu.br.

Copyright

(Copyright © 2019, MDPI: Multidisciplinary Digital Publishing Institute)

DOI

10.3390/ijerph16111972

PMID

31167350

Abstract

The general objective of this study was to identify and prioritize the critical success factors required for the adoption of a system to create value for pharmaceutical supply chain stakeholders, and the pharmaceutical supply network as a whole, by using a multi-perspective framework that combines elements of the technology-organization-environment (TOE) contexts for enterprises. The methodology is based on a literature review and expert interviews following the analytic hierarchy process (AHP). This paper identifies and prioritizes 18 critical success factors from three categories: technological, organizational, and environmental. From a practical point of view, this research contributes to the literature by providing expert insight on the topic of drug traceability, especially in terms of how possible values can be captured by companies.

Language: en

Keywords

analytic hierarchy process (AHP); critical success factors (CSFs); drugs; pharmaceutical supply chain (PSC); traceability; value creation