@article{ref1,
title="Workplace violence: a survey of pediatric residents",
journal="Occupational medicine",
year="2009",
author="Judy, Karen and Veselik, Jill",
volume="59",
number="7",
pages="472-475",
abstract="BACKGROUND: Paediatric residents are often exposed to verbal abuse and/or physical assaults from patients and patients' families during the course of their training. Residents may benefit from further training on how to prevent and respond to workplace violence. AIMS: To determine the prevalence of workplace violence in paediatric residency training programmes. METHODS: In 2007, a 25-item web-based questionnaire about experiences of verbal and/or physical abuse while on duty was distributed to 1211 paediatric residents at all training levels from 25 paediatric programmes. RESULTS: A total of 541 questionnaires were returned giving a 45% response rate. In total, 33% of the respondents had been verbally abused or physically assaulted by patients and/or patients' families during their residency programme, although verbal abuse was much more common than physical assaults. In total, 71% of respondents reported having no teaching about workplace violence during their residency training. The majority (74%) indicated that they would like to receive more training in managing angry patients and families. CONCLUSIONS: Paediatric residents are often exposed to verbal threats during the course of their work. They are also at risk of physical assaults by angry patients and/or families. Paediatric residents require more training on how to prevent and respond to workplace violence, and this important topic should be incorporated into the paediatric residency curriculum.<p /> <p>Language: en</p>",
language="en",
issn="0962-7480",
doi="10.1093/occmed/kqp068",
url="http://dx.doi.org/10.1093/occmed/kqp068"
}