@article{ref1,
title="Medical students' experiences of patient aggression and communication style",
journal="Australasian psychiatry",
year="2009",
author="Mackay, Jessie and Hannah, Annette and Gale, Christopher",
volume="17",
number="1",
pages="59-60",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1039-8562",
doi="",
url="http://dx.doi.org/"
}