@article{ref1,
title=""Complex Systems Threaten to Bring Us Down...": Introduction to the Symposium on Normal Accidents",
journal="Organization and environment",
year="2004",
author="Jermier, John M.",
volume="17",
number="1",
pages="5-8",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="1086-0266",
doi="10.1177/1086026604263246",
url="http://dx.doi.org/10.1177/1086026604263246"
}