@article{ref1,
title="Communications Strategies in Crisis",
journal="Industrial crisis quarterly",
year="1987",
author="Lagadec, P.",
volume="1",
number="2",
pages="19-26",
abstract="During major technological crisis, involved organizations often find themselves facing huge problems of communication. This brings in its wake operational paralysis and a destruction of public image. Lack of preparation, a history of unawareness of risk realities, low internal mobilization, underdeveloped external networks, and poor links with the media and public opinion, lead to spectacular failures in organizations. Organizations must re-examine their repertoire of crisis handling practices in order to develop good communications strategies.<p />",
language="",
issn="0921-8106",
doi="10.1177/108602668700100204",
url="http://dx.doi.org/10.1177/108602668700100204"
}