@article{ref1,
title="Exposure of doctors to aggression in the workplace",
journal="Advances in medical sciences",
year="2007",
author="Jankowiak, B. and Kowalczuk, K. and Krajewska-Kułak, Elzbieta and Sierakowska, M. and Lewko, John and Klimaszewska, K.",
volume="52 ",
number="Suppl 1",
pages="89-92",
abstract="PURPOSE: To evaluate the frequency, source and type of aggression towards doctors, depending on their place of work and position. MATERIAL AND METHODS: The study was conducted among 501 doctors from the area of Podlaskie Province. To evaluate the level and type of aggression towards doctors in their workplace we used a questionnaire prepared for the needs of this study by modifying the questionnaire &quot;The frequency and consequences of exposing nurses to workplace aggression&quot;, which had been drafted by the Institute of Labour Medicine in Lódź. The results were analysed with the application of the chi-square and the Kruskal-Wallis tests. RESULTS: The most common form of aggression was voice raising, which happened to 80% of doctors employed in inpatient medical centres and 91% doctors from outpatient centres. More than a half of the subjects have heard threats from their patients. Verbal aggression from doctors' superiors happened most often in surgery wards (48%), neurology wards (40%), admission rooms (33%). The causes of aggression most often quoted by doctors include: staff shortages (9%), stress--tiredness (9%). CONCLUSIONS: Workplace aggression towards doctors may be inflicted both by patients and colleagues. The aggression in the medical environment can take on different forms and create a threat in the workplace. Doctors working in hospital wards (psychiatry, surgery, neurology) are the ones who are the most exposed to aggression.<p /> <p>Language: en</p>",
language="en",
issn="1896-1126",
doi="",
url="http://dx.doi.org/"
}