@article{ref1,
title="Initial evaluation of hot-line telephone crisis centers",
journal="Community mental health journal",
year="1974",
author="Bleach, G. and Claiborn, W. L.",
volume="10",
number="4",
pages="387-394",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0010-3853",
doi="",
url="http://dx.doi.org/"
}