@article{ref1,
title="Process and outcome in the evaluation of telephone counseling referrals",
journal="Journal of consulting and clinical psychology",
year="1975",
author="Slaikeu, K. A. and Tulkin, S. R. and Speer, D. C.",
volume="43",
number="5",
pages="700-707",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0022-006X",
doi="",
url="http://dx.doi.org/"
}