@article{ref1,
title="The training of telephone crisis intervention volunteers",
journal="American journal of community psychology",
year="1975",
author="Dixon, M. C. and Burns, J.",
volume="3",
number="2",
pages="145-150",
abstract="Telephone crisis intervention services are growing at a very rapid rate. A review of the literature reveals that there are very few references to this new phenomenon and even fewer that deal with evaluating the effectiveness of telephone crisis training. Herein 7 articles are reviewed which deal with volunteer selection and training. These articles demonstrate that no consistent rationale for volunteer selection or training exists. Selection of volunteers typically consists of a gross screening to eliminate any obviously unsuitable persons, with training serving as a further sorting procedure where volunteers who are uncomfortable with the role of a crisis interventionist can be encouraged to drop out. The authors suggest that a training model be built around crisis intervention theory using principles of social learning as the methodology for training.<p /><p>Language: en</p>",
language="en",
issn="0091-0562",
doi="",
url="http://dx.doi.org/"
}