@article{ref1,
title="Aggression in the healthcare environment: response and responsibility--Part One: I had to defend myself",
journal="Healthcare protection management",
year="1981",
author="Moran, J. F.",
volume="1",
number="10",
pages="3-14",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="",
doi="",
url="http://dx.doi.org/"
}