@article{ref1,
title="Aggression management. Four. Views from America",
journal="Nursing times",
year="1984",
author="Gibbs, T.",
volume="80",
number="17",
pages="42-43",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0954-7762",
doi="",
url="http://dx.doi.org/"
}