@article{ref1,
title="Managing violent episodes in the emergency room",
journal="Resident and staff physician",
year="1986",
author="Feinstein, R. E.",
volume="32",
number="4",
pages="3PC-6PC",
abstract="Effective prevention and management of violence in the emergency room can be accomplished by viewing the violent behavior as a continuum of five phases. Appropriate intervention during each of these phases restores both the patient and staff to a calmer state.<p /><p>Language: en</p>",
language="en",
issn="0034-5555",
doi="",
url="http://dx.doi.org/"
}