@article{ref1,
title="Hostage-incident management for security departments: the crucial first hour",
journal="Journal of healthcare protection management",
year="1985",
author="Bolz, F. and Gigliotti, R. J.",
volume="1",
number="2",
pages="105-109",
abstract="In a hostage situation, the crucial first hour is literally a matter of life and death. Actions or inactions during that time in general will set the tone for all later developments.<p /><p>Language: en</p>",
language="en",
issn="0891-7930",
doi="",
url="http://dx.doi.org/"
}