@article{ref1,
title="Aggressive residents and families: rights and responsibilities",
journal="Journal of long term care administration",
year="1989",
author="Kapp, M. B.",
volume="17",
number="3",
pages="12-17",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0093-4445",
doi="",
url="http://dx.doi.org/"
}