@article{ref1,
title="Crisis communications: enlightenment for a dark hour",
journal="Kentucky hospitals magazine",
year="1991",
author="Montondo, D.",
volume="8",
number="1",
pages="22-22",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="1062-0354",
doi="",
url="http://dx.doi.org/"
}