@article{ref1,
title="How effectively do you use your incident/accident report?",
journal="Hospital administration in canada",
year="1976",
author="Germaine, A. and Rinneard, B.",
volume="18",
number="8",
pages="24-26",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0018-554X",
doi="",
url="http://dx.doi.org/"
}