@article{ref1,
title="The systems approach to patient safety: role of the medical staff",
journal="QRB. quality review bulletin",
year="1979",
author="Donovan, R. J. and Bader, B. S.",
volume="5",
number="4",
pages="16-20",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0097-5990",
doi="",
url="http://dx.doi.org/"
}