@article{ref1,
title="Accident investigations: how to ask why",
journal="Journal of healthcare protection management",
year="1993",
author="Tritsch, S.",
volume="9",
number="2",
pages="52-59",
abstract="With a little psychology and a lot of common sense, says the author, you can get more out of interviews with accident witnesses. Don't be tempted to speculate on an accident's cause before you hear all the testimony.<p /> <p>Language: en</p>",
language="en",
issn="0891-7930",
doi="",
url="http://dx.doi.org/"
}