@article{ref1,
title="Service industry personnel suffer from slippery floors, poor traction",
journal="Occupational health and safety",
year="1987",
author="O'Brien, J.",
volume="56",
number="13",
pages="35-36",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0362-4064",
doi="",
url="http://dx.doi.org/"
}