@article{ref1,
title="How to make telephone disaster--proof",
journal="Modern hospital",
year="1964",
author="Shaw, D. V.",
volume="103",
number="",
pages="30 PASSIM-30 PASSIM",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0026-783X",
doi="",
url="http://dx.doi.org/"
}