@article{ref1,
title="Violence in the workplace",
journal="Medical journal of Australia",
year="2005",
author="Mayhew, Claire and Chappell, D.",
volume="183",
number="7",
pages="346-347",
abstract="The challenge for health authorities is to implement effective preventive strategies and a zero-tolerance policy.",
language="",
issn="0025-729X",
doi="",
url="http://dx.doi.org/"
}