@article{ref1,
title="Workplace incivility, bullying, and mobbing",
journal="AAOHN journal",
year="2009",
author="Wachs, Joy",
volume="57",
number="2",
pages="88-88",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0891-0162",
doi="",
url="http://dx.doi.org/"
}