@article{ref1,
title="Dealing with workplace violence strategies for prevention",
journal="AAOHN journal",
year="2003",
author="Gates, Donna and Fitzwater, E. and Salazar, Mary K.",
volume="51",
number="6",
pages="243-245",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0891-0162",
doi="",
url="http://dx.doi.org/"
}