@article{ref1,
title="Dealing with anger and preventing workplace violence",
journal="Clinical leadership and management review",
year="2004",
author="Lussier, Robert N.",
volume="18",
number="2",
pages="117-119",
abstract="Human resources managers have reported increased violence (1) stating it can happen anywhere (2). One million workers are assaulted each year (3), and in some years more than 1,000 workers have been killed (4). Almost 25% of workplace violence incidences occur in the health-care industry (5). Women commit nearly one fourth of all threats or attacks (6). Have you ever gotten angry at work? Have you ever had to deal with an angry patient or coworker? Has there been any violence where you work? The key to preventing workplace violence is to deal with anger and recognize and handle suspicious behavior before it turns violent.<p /> <p>Language: en</p>",
language="en",
issn="1527-3954",
doi="",
url="http://dx.doi.org/"
}