@article{ref1,
title="An educational plan for handling violence in the workplace",
journal="Journal of healthcare protection management",
year="2000",
author="Johnson, Jerry",
volume="16",
number="2",
pages="90-106",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0891-7930",
doi="",
url="http://dx.doi.org/"
}