@article{ref1,
title="Assessing and defusing workplace threats of violence",
journal="Occupational health and safety",
year="2004",
author="Blythe, Bruce T. and Stivarius, Terri Butler",
volume="73",
number="2",
pages="20-2, 24",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0362-4064",
doi="",
url="http://dx.doi.org/"
}