@article{ref1,
title="Guidelines for preventing workplace violence for health care and social service workers",
journal="Prairie rose",
year="1997",
author="",
volume="66",
number="1 Suppl",
pages="11a-18a",
abstract="<p>[Abstract unavailable]</p> <p>Language: en</p>",
language="en",
issn="0032-6666",
doi="",
url="http://dx.doi.org/"
}