@article{ref1,
title="Abuse of residents is a major problem in U.S. nursing homes",
journal="Director",
year="2002",
author="Frandsen, Betty MaClaughlin",
volume="10",
number="1",
pages="3, 21-3, 21",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1551-8418",
doi="",
url="http://dx.doi.org/"
}