@article{ref1,
title=""Just say no" to abuse in the workplace",
journal="Canadian operating room nursing journal",
year="2002",
author="Knight, Mary",
volume="20",
number="2",
pages="2-3",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0712-6778",
doi="",
url="http://dx.doi.org/"
}