@article{ref1,
title="Conflict resolution",
journal="British dental journal",
year="2007",
author="Ludford, C.",
volume="202",
number="7",
pages="367-368",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0007-0610",
doi="10.1038/bdj.2007.276",
url="http://dx.doi.org/10.1038/bdj.2007.276"
}