@article{ref1,
title="Me, an abusive nurse? Never!",
journal="Krankenpflege. Soins Infirmiers",
year="2003",
author="Heiniger, Maja",
volume="96",
number="9",
pages="48-51",
abstract="<p>[Abstract unavailable]</p><p>Language: fr</p>",
language="fr",
issn="0253-0465",
doi="",
url="http://dx.doi.org/"
}