@article{ref1,
title="Pull no punches with serial bullies",
journal="Nursing times",
year="2002",
author="Chan, Pamela",
volume="98",
number="32",
pages="18-18",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0954-7762",
doi="",
url="http://dx.doi.org/"
}