@article{ref1,
title="Cruel to be kind",
journal="Nursing times",
year="1998",
author="Mahony, C.",
volume="94",
number="31",
pages="19-19",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0954-7762",
doi="",
url="http://dx.doi.org/"
}