@article{ref1,
title="Opening managers' eyes to lateral violence",
journal="OR manager",
year="2007",
author="",
volume="23",
number="12",
pages="10-10",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="8756-8047",
doi="",
url="http://dx.doi.org/"
}