@article{ref1,
title="Zero tolerance to violence--a right at work",
journal="Queensland nurse",
year="2002",
author="",
volume="21",
number="2",
pages="14-14",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0815-936X",
doi="",
url="http://dx.doi.org/"
}