@article{ref1,
title="Controlling hospital traffic",
journal="Dimensions in health service",
year="1976",
author="Giroux, F.",
volume="53",
number="11",
pages="10-11",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0317-7645",
doi="",
url="http://dx.doi.org/"
}