@article{ref1,
title="Snow removal: winter storms challenge maintenance crews at o'hare",
journal="APWA reporter",
year="1996",
author="Georgian, Anthony",
volume="",
number="",
pages="-",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="0092-4873",
doi="",
url="http://dx.doi.org/"
}