@article{ref1,
title="Regulators told to show more force in defence of passenger rights",
journal="European transport policy",
year="2010",
author="",
volume="7",
number="14",
pages="6-7",
abstract="<p>[Abstract unavailable]</p>",
language="",
issn="1745-9850",
doi="",
url="http://dx.doi.org/"
}