@article{ref1,
title="10 easy steps to preventing workplace violence",
journal="Health facilities management",
year="1997",
author="Kothenbeutel, D.",
volume="10",
number="3",
pages="64-64",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0899-6210",
doi="",
url="http://dx.doi.org/"
}