@article{ref1,
title="Aggression: one hospital responds",
journal="Leadership in health services",
year="1995",
author="Harwood, G. and McIndoe, K. I.",
volume="4",
number="4",
pages="6-8, 16",
abstract="Aggression in the healthcare system is a reality that can no longer be forgotten or ignored. The problem extends beyond what to do when someone is aggressive. What is needed is a comprehensive program that addresses prevention, intervention and evaluation. In this article, the authors describe the process that Lions Gate Hospital experienced while addressing the complex issue of aggressive behaviour.<p /><p>Language: en</p>",
language="en",
issn="1188-3669",
doi="",
url="http://dx.doi.org/"
}