@article{ref1,
title="Conflict and challenging behaviour in the workplace",
journal="Journal of perioperative practice",
year="2006",
author="Cooke, Lynne",
volume="16",
number="8",
pages="365-366",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="1750-4589",
doi="",
url="http://dx.doi.org/"
}