@article{ref1,
title="Aggression and violence against home care workers",
journal="Journal of occupational health psychology",
year="2004",
author="Büssing, André and Höge, Thomas",
volume="9",
number="3",
pages="206-219",
abstract="This article describes the development of the Violence and Aggression in Health Care Questionnaire (VAQ) and the application of the measure in the field of home care. In a 1st sample of 361 German home care workers, the scales of the VAQ reached internal consistencies from .72 to .93. A confirmatory factor analysis gave evidence to the hypothesized factor structure. Significant correlation with indicators of psychophysical strain and health resulted in a 2nd sample of 180 home care workers. In multiple regression analysis based on a 3rd sample of 180 home care workers, verbal aggression by patients was a significant predictor of negative psychological outcomes. The relationship is completely mediated by negative emotional reactions after aggressive incidents.<p /><p>Language: en</p>",
language="en",
issn="1076-8998",
doi="10.1037/1076-8998.9.3.206",
url="http://dx.doi.org/10.1037/1076-8998.9.3.206"
}