@article{ref1,
title="Pattern of some parents' complaints against doctors must be recognised",
journal="British medical journal: BMJ",
year="2002",
author="Smith, R. A. and Beverley, D. W. and Ball, R. J.",
volume="324",
number="7341",
pages="852-852",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0959-8138",
doi="",
url="http://dx.doi.org/"
}