@article{ref1,
title="Before push comes to shove. Managing resident aggression requires a proactive approach",
journal="Contemporary longterm care",
year="2002",
author="Olson, Janice K.",
volume="25",
number="7",
pages="32-33",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="8750-9652",
doi="",
url="http://dx.doi.org/"
}