@article{ref1,
title="Effects of perceived control on the outcomes of workplace aggression and violence",
journal="Journal of occupational health psychology",
year="2000",
author="Schat, A. C. and Kelloway, E. K.",
volume="5",
number="3",
pages="386-402",
abstract="This study examined the role of perceived control in ameliorating the negative outcomes associated with the experience of violence at work, using 2 large samples of hospital staff (N = 187) and group home staff (N = 195). Exploratory and confirmatory factor analyses of the measure of perceived control converged in suggesting a 3-factor structure consisting of Understanding, Prediction, and Influence. Results of a series of moderated regression analyses suggested that perceived control did not moderate the relationships between violence and fear or between fear and emotional well-being, somatic health, or neglect. However, perceived control was directly associated with emotional well-being and indirectly associated with somatic health and neglect. In addition, training that targets workplace violence was found to be related to enhanced perceptions of control.<p /><p>Language: en</p>",
language="en",
issn="1076-8998",
doi="",
url="http://dx.doi.org/"
}