@article{ref1,
title="I learnt that communication is vital in stressful situations",
journal="Nursing standard (1987)",
year="2008",
author="Jones, Gemma",
volume="23",
number="4",
pages="27-27",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0029-6570",
doi="",
url="http://dx.doi.org/"
}