@article{ref1,
title="Workplace harassment. Defence mechanisms",
journal="Health service journal",
year="1999",
author="Rowland, A.",
volume="109",
number="5656",
pages="suppl 12-suppl 12",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0952-2271",
doi="",
url="http://dx.doi.org/"
}