@article{ref1,
title="Advice for dealing with on-the-job problems--gun threat, problem patients, practice beyond training, working while sick, killer call schedule",
journal="Medical economics",
year="1999",
author="Preston, S. H.",
volume="76",
number="20",
pages="86-89",
abstract="<p>[Abstract unavailable]</p><p>Language: en</p>",
language="en",
issn="0025-7206",
doi="",
url="http://dx.doi.org/"
}