@article{ref1,
title="Dealing with conflict and aggression in obstetrics and gynaecology",
journal="Obstetrician and gynaecologist",
year="2009",
author="Strachan, Bryony K. and Fuller, Jo Baden",
volume="11",
number="2",
pages="122-128",
abstract="Information points: • In a BMA survey, half of obstetricians and gynaecologists had experienced violence and aggression in the previous year.• Patients and staff have a right to be treated with respect; staff should not tolerate physical or verbal abuse.• Communication problems surrounding care and service provision are common causes of conflict.• Effective antenatal and pre-admission planning can minimise conflict.<p />",
language="",
issn="1467-2561",
doi="10.1576/toag.11.2.122.27486",
url="http://dx.doi.org/10.1576/toag.11.2.122.27486"
}